ADT and Direct Protect Security offer options for both commercial and residential properties. Residential customers get the highest level of quality in terms of devices and features. Depending on where you look, customer service reviews can go in either direction. Both companies have an A+ rating with the Better Business Bureau and are transparent in terms of features and what customers can expect in terms of devices. Direct Protect Security is an authorized dealer for Brinks equipment and uses third-party monitoring while ADT is its own entity.
Overview: ADT vs Direct Protect Security
ADT is well known as a leader in home security technology. It has a strong reputation for providing solid protection against intruders and theft through the use of indoor/outdoor video surveillance and a structured alarm system. Direct Protect Security is relatively new to the industry and is an authorized dealer for Brinks home security systems. Unlike ADT who is fully transparent in terms of packages and pricing, Direct Protect offers no information whatsoever on pricing or what is included in its packages.
- Both companies require contracts but the terms for Direct Protect are unknown
- Home automation is available through both companies
- Mobile accessibility through a smartphone app is able to link both systems to your home security and other smart devices
- Both offer environmental hazard alerts for smoke, water, and temperature
- Two-way voice communication is standard with both companies
Similarities: Direct Protect Security vs ADT
ADT and Direct Protect Security offer both wireless and hardwired options. Both companies offer state of the art devices that are both reliable and built to be extremely durable. Each system relies on multiple sensors to trigger alerts. Both systems offer downloadable apps that allow customers to access their systems from almost anywhere. The professional monitoring offers an additional level of protection.
- Long-term contracts are required
- Systems are installed by trained professionals
- Multiple packages for both residential and commercial customers
- Home automation is a standard feature
- Hardwired options are available
Differences: Direct Protect Security vs ADT
There are several differences between ADT and Direct Protect Security starting with the lack of transparency when it comes to pricing. Direct Protect does not offer any information on packages or pricing on its website. ADT, on the other hand, offers full disclosure in terms of their 6-month money back guarantee, activation/installation fee, and packages/pricing.
- ADT offers five primary packages to choose from
- Direct Protect Security is an authorized dealer for Brinks home security
- ADT has six monitoring centers across the country
- Direct Protect's entry sensors can be placed on medicine cabinets and gun cabinets
- ADT offers a medical pendant/wristband option
Features offered by ADT include a wide variety of sensors (glass break, door/window, environmental, and motion). They also offer state of the art indoor/outdoor video surveillance cameras, a video doorbell viewer with two-way voice communication, and a downloadable app for wireless connectivity while you are away from home.
Direct Protect Services offers a full line of devices by Brinks home security. This includes multiple sensors that detect motion, entry through a door, window or cabinet, environmental hazard detection, and glass break/intrusion. The system also sends weather alerts through their convenient mobile app.
Both companies require contracts, but ADT is fully transparent when it comes to their terms and conditions. Direct Protect is not. ADT offers both 2-year and 3-year terms.
ADT charges a $99 installation/activation fee and provides customers with a money back guarantee if all equipment is returned within 6-months. Their most basic package costs $27.99 per month with their most expensive topping out at $58.99 a month. Three other packages are available for approximately $36.99 a month, $48.99 a month, and $52.99 a month with each containing a variety of features and devices.
Direct Protect Security does not divulge any prices on their website or indications as to what their packages may contain other than a basic list of devices.
ADT's equipment includes a base unit, indoor/outdoor video cameras, entry sensors, glass break sensors, motion detectors, and environmental sensors. They also have a video doorbell viewer and a key chain remote. While most devices are wireless, the base unit can be hardwired into your home's electrical system if you so choose.
Direct Protect Security deals primarily in Brinks home security devices. They offer indoor/outdoor video cameras, entry sensors (doors, windows, cabinets), glass break sensors, environmental sensors, motion detectors, and a key chain remote. Their system can be either wireless or hardwired and is capable of full home automation.
Professional installation is required for both systems.
ADT's monitoring centers are set up to notify both the homeowner and local emergency response teams in case an alert is received. They will also notify numbers provided by the subscriber that have been placed on a call list.
Direct Protect Security uses alarm.com as their monitoring service in most areas. Where you are located will determine who monitors your system. When an alert is triggered, local EMS will be notified as well as the homeowner and their contacts.
Summary: ADT vs Direct Protect Security
ADT is often the first choice of homeowners who want a company with many years of experience and reliable devices.
If you want a state of the art, Brinks system and aren't worried about the pricing, Direct Protect is a good choice.